Solutions

Front Office and Care Management, One Platform

Support ongoing RPM, CCM and post-discharge outreach—and the front office conversations that bring patients into your practice. Lola handles calls and SMS; your team owns decisions and follow-up.

Care Management

For care managers and clinical directors supporting routine outreach, review and patient follow-up. Lola does not make clinical decisions.

RPM

Remote Patient Monitoring

Support practice-owned RPM outreach, documentation, and escalation workflows for CPT 99457, 99458, and 99454.

CPT 99457CPT 99458CPT 99454

CCM

Chronic Care Management

Support CCM patient check-ins, care-plan follow-up and staff review. Clinical and billing teams determine which services and documentation qualify.

CPT 99490CPT 99439CPT 99487

TCM

Post-Discharge Follow-Up

Support practice-owned post-discharge outreach and care-team handoffs. Your team retains clinical decisions, required follow-up and billing review.

CPT 99495

Front Office

For practice managers handling new inquiries, appointments and operational communication. Start with the task your team needs help with.

New Patient Leads

Respond to new patient inquiries with calls and SMS, then hand off questions and next steps to your team.

Explore new patient leads

Scheduling & Confirmations

Support appointment setting and confirmation conversations, with scheduling rules and staff ownership agreed in advance.

Explore scheduling & confirmations

Appointment Reminders

Send appointment reminder calls and SMS, and identify patients who need help or a scheduling follow-up.

Explore appointment reminders

Patient Notifications

Deliver practice-approved operational updates by call or SMS, with a clear route for questions and exceptions.

Explore patient notifications

Compare AI outreach, front desk staff and basic reminder tools

Not sure which fits your program?

Bring your front office or care management workflow. We can discuss fit, integration scope and what your team would need to evaluate a pilot.