For Providers

Engage patients. Improve outcomes. Save time.

Positive Check helps providers stay connected with patients through friendly calls and timely alerts. Our AI-powered service supports Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and post-discharge follow-ups with structured check-ins. All without adding staff workload.

Flexible Automated Check-Ins

Our virtual assistant Lola calls patients on their existing phones at the cadence you choose. Calls can be scheduled daily, weekly, bi-weekly, or on any other timeline that fits your care model. No apps or special devices are required.

Call prompts can be fully customized to match program goals or patient needs. If a patient responds in a way that raises concern, Lola will ask follow-up escalation questions to capture more detail for the care team.

No apps or special devices required
Fully customizable call prompts
Follow-up escalation questions when needed
Senior patient receiving automated wellness check-in call from healthcare provider
Healthcare administrator reviewing patient wellness alerts on Positive Check dashboard

Real-Time Alerts and Notifications

When concerning responses are detected, such as skipped medication, mood changes, or new symptoms, care teams receive an immediate alert. These early signals give providers the chance to step in quickly and prevent small issues from turning into costly complications.

Immediate alerts for concerning responses
Early intervention opportunities
Prevent small issues from becoming costly complications

Admin Console

All patient check-ins are organized in a secure, HIPAA-compliant admin console with comprehensive features for managing your patient population.

Get a quick overview of patient wellness across your population. Spot trends, review alerts, and track program performance in one secure view.

Admin console dashboard showing comprehensive analytics, patient metrics, and care workflow data

Benefits for Providers

Transform your patient care delivery with consistent outreach and early intervention capabilities.

Expand Outreach

Expand outreach without increasing staff burden

Strengthen Programs

Strengthen RPM and CCM program compliance and reimbursement

Improve Satisfaction

Improve patient satisfaction and engagement

Spot Risks Earlier

Spot risks earlier to reduce avoidable costs of care

Consistent Check-ins

Deliver consistent check-ins at scale with total flexibility in scheduling

HIPAA Compliant and Secure

Positive Check is fully HIPAA compliant. Patient data is always private, secure, and accessible only to authorized care teams.

Full HIPAA compliance
Private and secure patient data
Accessible only to authorized care teams
Medical professional using Positive Check admin console for remote patient monitoring

What Providers Say

Care Coordinator from Community Clinic
For Providers
"With 1,500 patients on chronic care plans, we needed a scalable way to stay in touch. Positive Check handles the routine calls so our nurses can focus on the ones who need immediate attention."
— Care Coordinator, Community Clinic

How It Works

Simple setup and implementation that integrates seamlessly with your existing workflow.

1

Set the cadence

Choose how often patients receive check-ins. Daily, weekly, bi-weekly, or a fully custom schedule can be supported.

2

Engineer the call prompts

Positive Check will work with your team to design the right set of questions. We make sure each call captures the information your program needs.

3

Engage with patients

Lola makes the calls, asks the chosen questions, and if needed triggers escalation questions to dig deeper into patient concerns.

4

Get alerts and insights

Providers receive timely notifications and can review results anytime in the secure dashboard.

FAQs

What does the Positive Check Admin Console provide?
The Admin Console gives providers a centralized view of wellness check-ins, client status, and call performance. Dashboards summarize key metrics such as active alerts, intervention rates, and engagement levels. This makes it easy for care teams to monitor overall program effectiveness and quickly identify where human attention is needed.
How can providers use alerts and reporting?
Alerts immediately notify staff when follow-up is required, ensuring that no client is overlooked. Reports provide detailed insights into call outcomes, wellness trends, and the frequency of human interventions. This data allows providers to make more informed decisions, improve operational efficiency, and demonstrate measurable results to leadership or regulatory bodies.
What client management tools are available?
The Admin Console allows providers to view and manage each client's profile, including call history, alert status, and overall wellness patterns. Having this information in one place reduces administrative overhead, streamlines coordination among staff, and enables a clearer picture of each client's ongoing needs.
Does Positive Check support call scheduling?
Yes. Providers can schedule calls based on client preferences and organizational policies. This flexibility ensures that wellness check-ins occur consistently and at times that best support the client's routine, improving engagement while reducing missed calls and unnecessary rescheduling efforts.
How does Positive Check reduce workload for staff?
Positive Check automates routine daily check-ins, capturing essential information and flagging only those cases that require human intervention. This reduces the time staff spend on repetitive tasks and allows them to focus on higher-value care activities. As a result, organizations gain efficiency, reduce staff burnout, and optimize resources across their operations.
What kind of reporting can providers access today?
Providers can access reporting on call volume, client engagement rates, intervention trends, and resolution times for escalated issues. These insights support quality improvement initiatives, provide transparency for compliance reviews, and help leadership measure the return on investment in Positive Check.
How secure is Positive Check?
Positive Check is designed with strong safeguards to protect sensitive client information. All data is encrypted in transit and at rest, and administrative controls are available to ensure only authorized users can access reports and client records. Security and privacy are treated as foundational elements of the platform.
Can Positive Check scale with our organization?
Yes. The Admin Console supports multiple users with role-based permissions and centralized oversight. Whether a provider manages a single location or multiple facilities, the platform can adapt to the organization's scale while maintaining consistency and visibility across all sites.
How is staff onboarded to use the Admin Console?
Positive Check provides guided onboarding and support resources to ensure staff quickly become comfortable with the platform. The console is designed for intuitive navigation, reducing the learning curve and minimizing training costs. Providers can expect staff to be up and running with minimal disruption to daily operations.
What makes Positive Check different from traditional wellness calls?
Traditional wellness calls often depend on call center staff or individual caregivers, which can be inconsistent, costly, and difficult to scale. Positive Check provides a reliable, AI-powered system that ensures every client receives consistent attention. The platform also produces objective data, real-time alerts, and clear reporting that providers can use to improve outcomes, demonstrate compliance, and achieve a stronger return on investment.

See It in Action

Schedule a demo today and discover how Positive Check can support your patients and your staff.